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Customer Care

Welcome to The Dood Club Customer Care, where we believe that your dog's fashion journey should be as delightful as their tail wags. Our mission is to provide exceptional customer service to ensure your furry companion is the most stylish pup on the block.


  • We offer standard and expedited shipping options.

  • Shipping times may vary depending on your location.

  • Please check our Shipping Information page for estimated delivery times.

  • Orders are typically processed within 2-3 business days.

  • You will receive a tracking number once your order ships.

Return and Exchange

  • We accept returns or exchanges within 7 days of purchase.

  • Items must be in new, unused condition with all original tags and packaging.

  • To initiate a return or exchange, contact us to: and we will greatly send you the info for the return or exchange.                                             

  • Customers are responsible for return shipping costs, except in the case of a defective item.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

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